Handcrafted Model Ships     
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Building Questions
Model Questions
Company Questions
Ordering Questions
Shipping Questions
Ownership Questions

Additional questions? Call us at (800) 313-9128
Or visit our Help Center or Contact Us

Building Questions

Who builds your models? 
We do! Since 1959, building tall model ships has been our passion. We are model-ship experts and feel this shows in the quality of our models. To learn more about us, click here.

How are your models constructed?
Many of our models are built using the plank-on-frame or plank-on-bulkhead construction method. This is a painstaking process, taking hundreds of hours, in which each individual plank is added to the hull one at a time. Our models are not constructed from pre-made, pre-measured, mass-marketed, mass-produced model kits. To learn more about how we build our models – Click Here

What woods do you use to build the models?
We use only the highest-quality woods available such as cherry, birch, maple, blackwood, white lotus, walnut, rosewood, teak, yellow siris, light ebony and others.

Q. Your website states these are not kits. Does that mean you create every piece of the ship yourselves?
We do not make kits and we do not sell kits. Essentially all of the pieces of the model are made by us (figureheads, stern details, planks, sails, etc). Pieces that are too time consuming or expensive to create ourselves, we purchase in bulk such as the brass cannons, blocks, deadeyes and other parts we need large quantities of.

 

 

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Model Questions

Will I receive my model fully assembled?
A majority of our models are fully assembled, you just take out of the box and display. To save on shipping costs, some of our yachts the mast is shipped down. To assemble, just insert the mast and attach the numbered clips. There is no rigging to tie or tighten. 

Why do some of your models, such as the HMS Victory Limited Edition, have a copper plated hull?
We copper plate the hulls (with real strips of copper) to make our models as authentic as possible. Starting in 1780, ships had the underwater portion of the hull plated metal to prevent the Teredo worm from damaging the hull.

Which is your best model ship?
This is a very difficult question. It varies based on your budget and the type of ship you are looking for. Our most popular ships are the HMS Victory and the USS Constitution, primarily due to how they look and their historical significance. If you have a question about which ship is right for you, or as a gift, give us a call at (800) 313-9128.

In the model description, it shows the scale such as the HMS Victory 1:108 scale. What does this mean?
The scale is a ratio of how large or how small the ship model is relative to the real ship. The real HMS Victory is 108 times larger than our model, hence the 1:108 scale.

 


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Company Questions

Where are you located? Can I come see the models in person?
Our showroom is in Alhambra, Ca, please call us at (800) 313-9128 for an appointment to come and see all of our models.

Do you sell model kits?
No. However, we do build model-ship kits upon request.

I am interested in a model ship that you do not currently build. Can you make it for me?
Yes! We can build almost any model ship to your specifications, regardless of size or complexity. Please do not hesitate to contact us.

Can you modify a model currently offered to my specifications?
Yes! We build all of our model sailing ships from scratch and can modify anything you would like (Sails, size, painting, adding copper hull, etc).

Are all your models currently in stock?
Yes! All of our models are in stock and ready for immediate shipping (unless otherwise noted).

Do you offer display cases for your models?
Yes! We offer solid rosewood display cases for all of our model sailing ships from 36" to 40". Learn more about our display cases - Click Here 

 


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Ordering Questions
There are two easy ways to place an order:

1. On each model page there is an “Add to Cart” button. This will add the model to your purchase. Then press "Express Checkout," fill in your information and payment method. We accept all major credit cards. You will receive an e-mail confirmation of your order. 

2. Call us at (800) 313-9128 to place your order over the phone.

What happens after I place an order?
When your order is placed, you will see an "Order Receipt" page, which will have your Order number order on it. This is a confirmation that your order has successfully been placed and is being processed. You will receive an e-mail confirmation. If you do not receive this message within a couple of hours of placing your order, please contact us.

Can I modify an existing order?
Yes, we allow certain last minute changes to your order if needed. We do not allow orders to be edited or canceled after your order has been shipped, or within the 7 days prior to Father’s Day or Christmas.

What are your payment options?
We offer many options for purchasing from us:

- Online credit card (Visa, MasterCard, Discover or AMEX)
- Online digital check
- Online via Paypal (id: sales@handcraftedmodelships.com)
- Via standard mail (check or money order)
- Call us at (800) 313-9128 with your credit card or check.

 


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Shipping Questions

How long will it take for my model to arrive?
Your model will arrive in approximately 2 to 7 business days. We ship models 3 times per week and you will be emailed the FedEx tracking number. To learn more about how we ship – Click Here.

Is next-day delivery available?
Yes, we can have your model ship delivered to you by tomorrow (in continental US only). Please call us for a rate quote.

Do you ship internationally?
Yes, we do ship internationally with DHL Express to your door! Please contact us for a quote. 

How much will I be charged for insured shipping?
For orders over $39.99, shipping is FREE in the lower 48 United States. Orders under $39.99 are charged a flat $7.95 shipping fee. Other areas, contact us with the model you are interested in and your address for a rate quote.  

How do you package your models?
After years of research we have developed the optimal packaging for a model ship. For many years, we have shipped models across the world without incident. 

Can I pick up my model in person?
Yes, you can pick up your model at our showroom in Alhambra, CA. Please contact us to set up an appointment.

 


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Ownership Questions

How easy it is to unpack/uncrate my model ship?
While our packaging is optimal for shipping, it is very easy to unpack. For larger tall ships, simply remove the two front wood supports on the crate, undo the bungie straps holding down the model and then slide the model out of the crate. For other models, just take out of the box and display.

How do I assemble my display case?
Slide the glass/plexi-glass into the frame and screw the case together. No glue or caulking is needed.

What is the best way to care for my model once I receive it?
We recommend a display case to protect your model from dirt or damage. Over time, the sails will become soiled and they will not be able to be cleaned, unless the ship is re-rigged. To clean off the deck, we recommend carefully using a can of compressed air to blow away dust particles