What does it cost to ship my order?
For orders in the 48 US States shipping is free over $29 and under $29 it is $7.95.
Do you ship international?
Yes, for many items we do. The price will be on the individual product page. If the international shipping price is not listed and you want a quote for that specific item please contact us.
How long after I place my order will it be shipped?
We ship everyday and sending our your order is our top priority. However, please allow 1-2 business days for your order to be processed and shipped.
Will I get a tracking number for my shipment?
When the airbill is printed, you will be emailed the tracking number. Also, using our vendor portal you can find the tracking number on each specific order. NOTE: It sometimes takes up to 24-48 hours for the tracking status to appear on the carrier's website.
Can we ship on our FedEx/UPS account?
Not at this time, we only ship on our shipping account.
Do orders ship with any information in or on the box about who shipped it?
We do not put any invoice in the customer's shipment. In addition we do not put our company name on our airbills.
Can I pick up my order?
Yes, items are available for pickup from our warehouse in Alhambra, Ca. Put this in the notes of the order.